Frequently Asked Questions

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  1. What time do you open?
    The police department is open 24 hours a day, 7 days a week. Administrative personnel follow a normal workweek of Monday through Friday, 8 a.m. - 4 p.m. The records office is open Monday through Friday 8:30 a.m. to 4:30 p.m.

  2. Where can I pay this parking ticket?
    Parking Tickets can be paid at city hall in person or mail by following the instructions on the back of the ticket. City code summonses are payable at the court, 21 McCullough Place. They can be reached at (914) 381-6400.

  3. What time is Playland having fireworks?
    All Playland related information can be obtained by calling the general information number, 925-2701 The County Police substation located in the Playland Circle can be reached at 925-2751.

  4. Are the schools closed today?
    School information should be obtained from the local news or by calling the city schools.

  5. What is this snow ordinance thing, anyway?
    There is no parking on any public street or parking lot in the City of Rye from November 1st until April 1st between the hours of 3 a.m. and 6 a.m.

  6. Where do I get a taxi?
    There are no “yellow” cabs in Rye. The taxis are usually parked next to the train platform on the East bound side of the tracks. Please note that taxis cannot “cruise” for fares. They must be dispatched from their headquarters or hailed in the taxi stand in the plaza.

  7. Directions to the Rye Town Hilton.
    The Rye Town Hilton is located in Rye Brook on Westchester Ave. From the police station, a person would travel North on Purchase St to Ridge St., turning right onto Ridge. The fourth traffic light on Ridge St. is Westchester Ave. Turn left on Westchester Ave. and proceed ¼ mile. The Hilton is on the right.

  8. Railroad station parking permits.
    The train station parking is all permit or meter controlled. Permits are sold at city hall, 1051 Boston Post Rd. Note that weekends and holidays, parking is free.

  9. Can I park in the railroad station overnight?
    There is no parking in the railroad station from 11 p.m. to 7 a.m.

  10. Where can I get fingerprints taken for non-criminal reasons?
    The police department does not print residents for non-criminal purposes. Please contact L-1 Enrollment Services at (877) 472-6915.

  11. I need a letter of good conduct.
    Residents may obtain letters of good conduct from the department. Proof of residency and a photo ID are required. The fee is $75.00 payable by check or money order.

Can't find an answer here? Email your question directly to the Rye Police Department at